Last updated: July 27, 2026
Verolane respects your privacy. This policy explains, in general terms, how information may be collected and used when you visit the store, contact us, create an account, or place an order.
Information collected
Information may include contact details, billing and order information, account details, communications, device and browser information, and store-usage data. Payment information is processed through Shopify and its payment providers; Verolane does not receive your full payment-card number.
How information is used
- To process and deliver orders
- To provide customer support
- To maintain store security and prevent fraud
- To improve products and the shopping experience
- To send marketing communications only where permitted or consented to
- To meet legal, tax, and regulatory obligations
Service providers
Verolane uses Shopify and may use other service providers for payment processing, digital delivery, analytics, communications, security, and store operations. These providers process information according to their own terms and privacy practices.
Cookies and analytics
The store may use cookies and similar technologies needed for checkout, account functions, preferences, analytics, security, and marketing. Browser and privacy settings may allow you to control some of these technologies.
Retention and security
Information is retained only as reasonably needed for orders, support, business records, security, and legal obligations. Reasonable administrative and technical safeguards are used, but no internet-based system can be guaranteed completely secure.
Your choices
Depending on applicable law, you may have rights to request access, correction, or deletion of certain personal information, or to withdraw marketing consent. Some information must be retained for legal or transaction-record purposes.
Contact
Privacy questions or requests may be submitted through the Verolane contact page. Include enough information to identify the relevant order or account, but do not send passwords or full payment-card details.
This policy provides general information and may be updated as the store and applicable requirements change.